ARLINGTON, VA — Earning the highest possible customer satisfaction rating of five stars, All Plumbing, Inc. has received the 2015 Pulse of the City News Customer Satisfaction Award.
The Pulse of the City News research team analyzes research and information gathered from many sources, including online business and consumer user-review websites, blogs, social media, business-rating services, and other credible sources, and determines a yearly rating for each company. Companies that receive the highest possible rating of 4 to 5 stars earn the Pulse Award.
Family owned and operated since 1970, All Plumbing serves commercial and residential clients throughout all of northern Virginia.
“All Plumbing is not just an ordinary plumbing company; we’ve been known to be the friendly neighborhood plumbing company,” says Kabir Shafik, senior project manager. “However, we aren’t limited to small everyday plumbing issues. We also repair and replace sewer main lines and water main lines for residential and commercial properties.”
Friendly, knowledgeable service is just part of the job at All Plumbing, and a key component in guaranteeing satisfied customers every time. “Our business and work ethic is phenomenal,” says Kewin Greenhill, general manager. “Our employees are very professional and know a great deal about plumbing to better assist you with any plumbing questions. And your calls will always be answered by a live representative who is knowledgeable in the field to answer any plumbing issues or questions you may have.”
Customer service efforts such as these, combined with using the latest technology (including trenchless technology, hydro-jetting, video camera inspection and more), are why All Plumbing has a host of satisfied customers, earning it the Pulse Award for excellence in customer service. “We have dozens of repeat clients who will gladly refer us to prospective clients,” says Shafik.
In addition to caring for customers, All Plumbing takes good care of its community. Among the charities the company supports are The Children’s Cancer Recovery Foundation, the Special Olympics Foundation, Doctors without Borders, and the Alzheimer’s Foundation. “We are also proud members of the Associa Cares program, which helps families that were victims of natural devastations rebuild their homes and provides them with temporary living,” says Lehn Tanangco, marketing.
“Winning an award is always a great accomplishment, and this award will benefit our company by making potential clients aware that the services we offer are being recognized,” says Tanangco. “We work hard to satisfy our clients, and being awarded for doing our job well is quite an accomplishment.”