Dwyer Group, Mr. Rooter & the future of contracting

Dwyer Group, Mr. Rooter & the future of contracting

Thompson is excited to be in her new role and looking forward to working with franchisees. She is excited to implement best practices across all 10 brands, including Mr. Rooter and Aire Serv. James is excited to apply some strategies he used at Aire Serv to Mr. Rooter and to tap into Mr. Rooter franchisees’ greatest successes while overcome any obstacles they may be facing.

WACO, TEXAS — Last month, CONTRACTOR magazine had the opportunity to do a one-on-one interview with Mary Kennedy Thompson, the new COO of the Dwyer Group, a franchisor of 10 service-based franchise brands, and Doyle James, the new president of Mr. Rooter.

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