Mr. Rooter adds to the customer service experience by using iPads

Mr. Rooter adds to the customer service experience by using iPads

There are many reasons utilizing iPads adds to the customer service experience:   Customers become more engaged in the service call process when a technician is using an iPad.  The iPad also adds to the efficiency of a business. The benefit of using a tablet for the tech is that the tablet is 100% accurate.  

WACO, TEXAS — When a Mr. Rooter technician shows up on a service call, chances are he will have an iPad in tow to make his job more efficient and customer experience more interactive — a win-win for Mr. Rooter franchises and customers.

At this time, Mr. Rooter is in the process of rolling out iPads to all of the company’s franchises.

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