GLENDALE, CA — ServiceTitan, a cloud-based, mobile operations management software for field service technicians in the home services industry, has announced a partnership with ReviewBuzz, the creator of a reputation management system for service businesses. The integration between ReviewBuzz’s online review generation technology and ServiceTitan’s operations management platform is expected to help drive more sales, more revenue, and create happier customers for home services businesses by making it easy for businesses to generate more 5-star reviews across the internet.
ServiceTitan launched in 2013 and has grown rapidly due to the success of its initial customers. The company was recently named as one of the Top 100 Tech Companies in Los Angeles by Built in L.A. ServiceTitan is now the software of choice for members of organizations like Nexstar, Service Roundtable, PHCC, QSC, and major national brands like Mr. Rooter, Aire Serv, and Mr. Electric, and hundreds of the world’s most successful home service businesses including George Brazil.
In today’s digital world, online reviews are a critical marketing tool for service businesses. Research shows that approximately 92% of consumers regularly read business reviews before moving forward with a purchasing decision. By integrating the two services, ServiceTitan’s clients will be able to generate more 5-star online reviews on Google, Facebook, Yelp, and other forums. This integration will prove to be a beneficial tool to help ServiceTitan’s clients grow based on how simple it is to get customers to provide feedback.
“The integration with ReviewBuzz is the easiest way to obtain customer reviews automatically with ServiceTitan,” said Ara Mahdessian, CEO and co-founder of ServiceTitan. “Now our clients can seamlessly integrate customer reviews into their workflow and reap the benefits that come with great reviews, all without having to leave the ServiceTitan platform.”
Mike Montano, president of ReviewBuzz, added, "Both companies put clients first in everything they do — and this is a perfect example. Our clients asked us for a way to make it easier to use ReviewBuzz and ServiceTitan together and we made it happen."
ServiceTitan and ReviewBuzz expect to release this integration in early February of 2016. For more information on ServiceTitan’s cloud-based offerings for service businesses, visit www.ServiceTitan.com.
ReviewBuzz is on a mission to help good people get noticed. The company's SaaS-based customer feedback system makes it easy for service companies and their employees to get more 5-star online reviews on sites like Google, Yelp, Facebook, and many more. The unique ReviewBuzz process connects a company's online reviews directly to its employees, empowering business owners to recognize and reward employees for providing outstanding customer service and earning great online reviews. For more information, visit http://business.reviewbuzz.com
ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world’s most successful plumbing, HVAC, and electrical companies in the U.S. and Canada. For more information about ServiceTitan, visit www.ServiceTitan.com.