LAS VEGAS — Steve Miles thinks outside the box when it comes to recruiting. Miles, the co-owner of Jerry Kelly Heating & Air Conditioning in St. Charles, Mo., asked for a show of hands of how many of the plumbing and HVAC contractors attending the Service Nation Alliance meeting here were hiring. Most were. How many had gotten more than 10 applicants in the last 12 weeks, he asked? More than 20? Few did. More than 30? None raised his hand. Miles surprised the room by saying he had
Want hundreds of job applicants? Here’s how
Most contractors turn to Craigslist, Facebook or the local newspaper when they’re looking for people. Miles has bought billboards in his market that said the firm is now hiring good people and that they will train. Miles prefers applicants with no industry knowledge who haven’t had time to develop bad habits. Miles tests for intelligence, mechanical aptitude and personality. Miles invests $17,000 in training for every new hire.