You're a one-person operation and want to stay that way. You don't want the hassle of even one employee. You know how to handle the work you have and don't need more because of referrals; you make enough to pay for long-term disability, retirement, kids' educations, vacations, a home, etc. You're fulfilling all the responsibilities life demands, are happy, doin' biz on your terms, and find it is absolutely possible to attain all the above given a little luck,
Why you need systems even if you're a one-person outfit
Consistency: There's nothing modern Americans dislike more than not having their expectations met. Security & Liability: Flat Rate keeps you consistent, but did you realize that consistency is also proof you charge the same for one-'n-all? Tracking: Track everything because you need to know wassup. Learning: This is one of the most overlooked systems a small business owner encounters.