Most readers see increase in p&h service business in 2003

Special to CONTRACTOR AN EXCLUSIVE SURVEY of CONTRACTOR readers shows that well more than half 62.3% expect to see an increase in their plumbing-and-heating service business this year over 2002. Almost a third 31.5% predict that their service business will be the same as last year, while just 6.2% believe their business will be down this year. In contrast, only 42% say that their service work in 2002

Special to CONTRACTOR

AN EXCLUSIVE SURVEY of CONTRACTOR readers shows that well more than half — 62.3% — expect to see an increase in their plumbing-and-heating service business this year over 2002. Almost a third — 31.5% — predict that their service business will be the same as last year, while just 6.2% believe their business will be down this year.

In contrast, only 42% say that their service work in 2002 was greater than it was in 2001. While a third tell us that business was at the same level in 2002 as it was in 2001, another quarter of the respondents say that their service business declined in 2002 compared to the previous year.

The goal of our survey was to capture information from our readers on where they saw their plumbing-and-heating service businesses going in 2003 and how they were going to get there. We asked our readers specifically about what kind of services they offered, which markets they served, how much of their revenue is derived from their service business, their favorite marketing tools, and also about their truck and tool purchases.

For more on the survey results, click here.