Shapiro & Duncan Launches New Services Enhancement Tool at the 2011 Capital Building & Facility Maintenance Show

Shapiro & Duncan announced that it will be launching a new service process utilizing an HVAC service tablet, on Tuesday, Nov. 15, 2011 at the Capital Building & Facility Maintenance Show.

ROCKVILLE, MD. -- Shapiro & Duncan, dedicated to providing cutting edge mechanical solutions, including pre-construction, engineering, construction, design-build, fabrication, installation and maintenance services that promote every step of the building process, announced that it will be launching a new service process utilizing an HVAC service tablet, on Tuesday, Nov. 15, 2011 at the Capital Building & Facility Maintenance Show.

This HVAC service tablet will be used by Shapiro & Duncan's Services team to enable technicians to access failed equipment, see the history of the equipment, develop and update service tickets, order parts and, for clients, to approve work all on the go and onsite, right away. The use of this HVAC service tablet, will allow Shapiro & Duncan to provide faster and more thorough real-time results on service projects. The traditional standard has been that the technician would access and diagnose failures with the equipment, fill out a service ticket, and send it in for review at which point a proposal would be generated and sent to the client. This complete process could take days to respond to the clients needs.

Shapiro & Duncan President and CEO Sheldon Shapiro stated, "We are very excited about showcasing this HVAC service tablet at this year's show. This approach is still very innovative for our industry and something we may see more companies adapt to over the next two to three years. This new offering will allow us to significantly cut down on turn around time and enhance our performance and delivery of service."

At the show, Shapiro & Duncan Services team members will be in attendance to educate attendees and to allow them to participate in live, hands-on demos. This HVAC service tablet will be introduced to service jobs effective December 2011.

The Capital Building & Facility Maintenance Show (CB-FM) is positioned to serve the needs of Facility Management and Maintenance professionals as well as Plant Engineering and Industrial Maintenance Professionals from across this region.

Shapiro & Duncan is the "Mechanical Solutions Provider of Choice" for commercial, government and institutional customers throughout the D.C. metro area for mechanical construction, design-build and traditional projects, as well as equipment replacement and 24/7 service. A third generation family business, Shapiro & Duncan continues a 35 year track record of dependability and innovation that has consistently enabled the company to deliver high value and efficient mechanical infrastructure to its customers. The company also provides well documented mechanical solutions utilizing Building Information Modeling (BIM) to ensure prompt delivery of each and every project. Shapiro & Duncan also promotes state-of-the-art quality, coordination and sustainability prefabricating mechanical and plumbing assemblies for all projects from their manufacturing plant in Landover. Design, Build, and Sustain are the guidelines for the mechanical solutions that Shapiro & Duncan provides on every project. To learn more about the company visit www.shapiroandduncan.com.

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