Contractor of the Month: Perry Plumbing, Heating & Air

Contractor of the Month: Perry Plumbing, Heating & Air

Perry Plumbing is a family-owned and operated business that began in 1977, a company that develops an employee culture based on family.  Employees are more than just a number; they become “family” when they join our dynamic team.  Harley is well respected and trusted by both his employees and his customers. Thus the customer retention rate at Perry Plumbing is exceptionally high.

1.What makes Perry Plumbing, Heating & Air unique when compared to other mechanical contracting companies?

Harley Perry and employees at a chili cookoff.

Perry Plumbing is a family-owned and operated business that began in 1977, a company that develops an employee culture based on family. This means that our management style is more educationally oriented to help our employees become the best they can be. Every Tuesday morning, for instance, owner Harley Perry meets with his technicians and staff to discuss the jobs at hand and how they can be optimally carried out. It is an information-sharing routine that keeps employees fully in the loop.

Employees are more than just a number; they become “family” when they join our dynamic team. They are treated with respect and support, and they are taught to be professional in every aspect of the customer service experience, and to treat the customers’ homes as if they were their own.

Harley is well respected and trusted by both his employees and his customers. Thus the customer retention rate at Perry Plumbing is exceptionally high. His desire to educate staff and to increase the professionalism of the plumbing industry is exemplified by his work with the PHCC Academy, which he founded. He is also the current President of the Foundation that oversees this organization.

2.How many trucks are does Perry Plumbing, Heating & Air have? What type of trucks (make and model)?

Since adding the HVAC division to our company in early 2015, which resulted in an increase in staff, we have nine plumbing trucks, one HVAC and one field supervisors truck. All of these are 2014 -2015 Chevy KUV chassis with custom body.

3.What are the most used tools at Perry Plumbing, Heating & Air?

The most commonly used tools at the company are jetters, pipe lining equipment, and video cameras for sewer lining inspections.

4.What equipment is most installed during residential jobs? 

Rinnai tankless water heaters are the most installed equipment in residential jobs to date.

5.What makes Perry Plumbing, Heating & Air a great place to work?

Our employees readily embrace the culture of education and professionalism inherent to the company; the equal and fair treatment they receive; the team camaraderie, as well as good pay, benefits and opportunities to advance. All combined, it is what makes Perry Plumbing a great place to work. 

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