Contractor of the Month: RighTime Home Services

Contractor of the Month: RighTime Home Services

What makes RighTime a great place to work?  We have a team atmosphere/culture. A lot of companies might say this but when you walk into one of our branches, you can feel it. Our culture breeds team players who look to support one another and rewards those who “go the extra mile.” 

Pictured here is one of RighTime’s technicians. All employees go through extensive onboarding and training, focusing on technical expertise, customer service and service recovery.

RighTime Home Services, Los Angeles, is CONTRACTOR's Contractor of the Month for October. Find out why we at CONTRACTOR magazine believe RighTime Home Services is a top-notch contractor.

1.   What makes RighTime Home Services unique when compared to other mechanical contracting companies?

We are the largest residential HVAC, plumbing and electrical company in Southern California with three service lines and five locations (Riverside, Palm Springs, Los Angeles, Orange County and San Diego). With over 300 trucks on the road, vast service area, and the amount of clients we serve, nobody even comes close. We also have a great relationship with Home Depot – we are partnered with over 100 Home Depots throughout Southern California. We have an exclusive installation guaranteeing high quality, value, peace of mind and comfort are the gold standard in our industry, plus 24/7/365 service.

All employees are thoroughly drug tested and background checked prior to employment ensuring a safe work environment and client safety. We train — all employees go through extensive onboarding and continual training with focus on technical expertise, customer service and service recovery. We demand our team to be the best in our industry and challenge them to always find ways to improve both professionally and personally.     

We have a team atmosphere/culture. A lot of companies might say this but when you walk into one of our branches, you can feel it. Our culture breeds team players who look to support one another and rewards those who “go the extra mile.” You will never hear “That’s not my job” from any one of our employees.  This makes us very proud and look forward to coming into work every day!    

 2. How many trucks does RighTime Home Services have? What type of trucks (make and model)?

We have over 300 trucks on the road with the majority of the service vans being Ford E250 and box trucks are Ford E350.

3. What are the most used tools at RighTime Home Services? 

Refrigerant gauges, meters, torches, drill/impact, refrigerant scale, reciprocating saw, skill saw, snips and screw drivers. 

4. What equipment is most installed during commercial jobs

We don’t do much commercial work. We stick with residential jobs (under 5 ton) and we utilize mostly Lennox equipment on our jobs. 

5. What makes RighTime Home Services a great place to work? 

Room for advancement/ growth. We can only grow as fast as our people so there are always opportunities to earn more responsibility and get into management/leadership. Supportive, employee focused management/leadership, and world class training. When you come to work here, you get better. We have fun. We have monthly breakfast motivational meetings, theme weeks, surprise Food Truck lunches, surprise lunch/Gatorade/ ice cream deliveries to field people, etc.

We have a good  atmosphere/culture. A lot of companies might say this but when you walk into one of our branches, you can feel it. Our culture breeds team players who look to support one another and rewards those who “go the extra mile.” You will never hear “That’s not my job” from any one of our employees. This makes us very proud and look forward to coming into work every day! 

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