WACO, TX. — Mr. Rooter Plumbing today announced the appointment of Doyle James to president of Mr. Rooter Plumbing.
James was a Mr. Rooter franchisee in 1989, one of the first franchisees after the Mr. Rooter organization was acquired by what would become The Dwyer Group. James began his career at Dwyer Group in March 1997, serving first in franchise support and then as vice president of operations for Aire Serv before accepting the position of chief operations officer in June 2003. James was appointed president of Aire Serv heating and air conditioning in 2004. Under his leadership, Aire Serv has grown to more than 190 locations.
James also serves as president for ProTradeNet, part of Dwyer Group’s vendor relations department, since February 2006. He has grown ProTradeNet to become one of the top buying groups in the industry and has spoken on buying group strategies at the International Franchise Association’s annual conference. James is a certified franchise executive under the International Franchise Association’s training program and has held master licenses in four trades prior to coming on board with Dwyer Group.
“I am very excited to be stepping into such a well-known and respected company,” said James. “Mary has capably led this company as president, allowing Mr. Rooter Plumbing to be an industry leader. I look forward to continuing this trend, with the assistance of our dedicated associates and successful franchisees.”
James will be succeeding Mary Kennedy Thompson, who is assuming the role of chief operating officer of Dwyer Group.
“With Mary being promoted, it was very important that we choose the right person to lead Mr. Rooter Plumbing, out largest brand” said Mike Bidwell, president and CEO of Dwyer Group. “Doyle has been with Dwyer Group for many years and is familiar with our concepts and brand standards. We know he is an excellent leader and that he will do great things in his new role.”
“We considered several candidates to fill this position,” said Thompson. “It will be hard to leave Mr. Rooter Plumbing, but I know the company will do great things under Doyle’s leadership.”