Service Roundtable announces Windshield U.

DALLAS The Service Roundtable has announced the release of Windshield University, an audio training program for plumbing and air conditioning contractors designed to be listened to while driving. The first issue will be offered free. Produced and narrated by radio personality, Stubie Doak, Windshield University features two CDs per issue. Disc 1 highlights several topics from the Service Roundtable's

DALLAS – The Service Roundtable has announced the release of Windshield University, an audio training program for plumbing and air conditioning contractors designed to be listened to while driving. The first issue will be offered free.

Produced and narrated by radio personality, Stubie Doak, Windshield University features two CDs per issue. Disc 1 highlights several topics from the Service Roundtable's peer-to-peer contractor discussion lists. Students of Windshield U will hear how the best contractors in the country tackle the most perplexing problems of the day.

Disc 1 also contains a variety of industry news items. Occasionally irreverent, o˚beat, and amusing, the news items are selected to keep contractors up to speed with the latest trends in the worlds of plumbing and air conditioning.

Disc 2 contains an inter view with a leading figure from the worlds of plumbing and air conditioning and a speaker who will present an educational topic. For the first issue of Wind-shield U, Charlie "Tec Daddy " Greer is interviewed and Service Roundtable CEO Matt Michel presents strategies contractors can use to grab market share and boost sales in a soft market.

"Contractors, technicians, plumbers, and sales professionals spend a lot of time behind the wheel between calls," said Michel. "If they'll turn o˚ the radio and pop in educational CDs for just 30 minutes a day, over the course of a year they gain the equivalent of three full weeks of training.

"We designed Windshield University to give contractors industry specific business training, to turn drive time into knowledge time," Michel continued. "We designed it for anyone with a ‘yearn to learn'."

Windshield University is issued bimonthly and costs $399 per year or $299 for Ser vice Roundtable members. Contractors are encouraged to pass each issue around so that all field service personnel can benefit. For a limited time, contractors can get the first issue of Windshield University free for $7.95 postage and handling. Additional information is available from Liz Patrick at [email protected] or at 877/262-3341.

Serving the plumbing and HVAC industries, the Service Roundtable is a large and growing independent contractor alliance. Additional information is available at www.serviceround-table.com.

Mr. Rooter lauds outstanding franchise owners

WACO, TEXAS -- The Mr. Rooter Corp., the all-franchised, full-service plumbing and drain cleaning company, recently recognized its outstanding franchisees and team members during the company 's international convention in Atlanta, Ga.

Derek Moreland and Mike Kolakovic of the Mr. Rooter of the Greater Toronto Area franchise won Franchisee of the Year honors. The pair also won the Sales Leader of the Year award, an award they shared with Paul and Saunda Kitchen of the Mr. Rooter of Sonoma County franchise in California. The Kitchens also won the Excellence in Leadership award.

Woman of the Year was Janice VanDierman of the Mr. Rooter of the Fraser Valley franchise in British Columbia, Canada, while the Excellence in Mentoring honors were taken home by Boo and Carolyn White of the Mr. Rooter of Bozeman franchise in Montana. Rookie of the Year went to Brent and Mary Avis Way of the Mr. Rooter of St. John's franchise in Newfoundland, Canada.

Joe Phillips of the Mr. Rooter of North Central Indiana franchise won the Service Leader of the Year award. Technician of the Year was Melvin Thomas of the Mr. Rooter of Houston franchise. Finally, Office Professional of the Year went to Susan Baldwin of the Mr. Rooter of Josephine and Jackson Counties franchise in Oregon.

"These award recipients set high standards for their franchises and exemplify leadership," said Mary Kennedy Thompson, president of the Mr. Rooter Corp." They regularly attend and participate in Mr. Rooter events and willingly sharing their ideas and advice with others, making our Mr. Rooter brand even stronger."

Established in 1970, Mr. Rooter is the largest all-franchised, full-service plumbing and drain cleaning company in the world with approximately 300 franchises worldwide. Mr. Rooter began franchising in 1974 and is a subsidiary of The Dwyer Group Inc. Additional information is available at www.mrrooter.com.