Quality Control — Part 2

Quality Control — Part 2

Staying consistent makes everything downstream run smoother Managing quality control in the field is akin to herding cats; it is exhausting, difficult and all but impossible The employee who takes the criticism in the spirit that it was meant is a much better employee than the one who quits or, worse, continues to work but is resentful Developing a program for improving the skill levels of your field people will go a long way Simple things need to be emphasized, like level and plumb

If you've initiated quality control in your company, you've probably covered; prospecting, bidding, project control and materials ordering at the very least. Staying consistent at the early stages of the job, and keeping a tight rein on deviation from your established norms, makes everything downstream run smoother. Being able to cross check your procedures when something doesn't get done is usually enough for you to bring the QC back into line.

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TAGS: Management
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