‘How do I find qualified employees?’ iStock/Thinkstock

‘How do I find qualified employees?’

Attracting and retaining quality employees is the plumbing, heating, cooling industry’s latest challenge PHCC and the PHCC Educational Foundation are taking big steps to become part of the solution Presentations that focus on “the day in the life of a professional plumber,” would go a long way in giving younger people a broader sense of this career choice It is important to strengthen the image of these jobs as secure, prosperous professions We have to be willing to invest time in our communities and schools We all need to be involved in lobbying officials for CTE and workforce program funding

The quotation under Sam Dowdy Senior’s e-mail signature may offer a big clue to what has fueled his plumbing company’s success in serving the greater Austin, Texas, metropolitan area since 1980: “You don’t build a business; you build people and people build the business.”

Attracting and retaining those people, though, is the plumbing, heating, cooling industry’s latest challenge. With the Bureau of Labor Statistics estimating that 10 million new ski

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