President, Power Selling Pros
Brigham Dickinson is president and founder of Power Selling Pros, a coaching and training firm dedicated to teaching call handling teams to wow more customers. Brigham started Power Selling Pros when he saw that call handlers needed assistance consistently convert calls to bookings. As a result, Brigham answered the need by creating the Pattern for Excellence, a sequence of principles that guides call handlers through all stages of a call, from greeting to closure. In 2009, Power Selling Pros trained six call handlers — now they’re up to 450, from more than 100 companies around the globe.