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Deshia Peters and Jimmy Hawley
<p>Deshia Peters and Jimmy Hawley.</p>

Millennials, SkillsUSA and restraint

I am privileged to meet hundreds of millennial apprentices from coast to coast Teaching soft skills to the younger workforce is a passion Pat Enoch and Jimmy Hawley are instructors at Tulsa Tech, in Tulsa, Oklahoma, and they utilize my HVAC Customer Service Handbook in their soft skills curriculum

Three 19-year-old plumbing apprentices sat in the front of the room during a recent customer service seminar. They were mostly attentive and engaging. 

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