Triangle Tube has issued a recall for repair for 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wall-hung condensing gas boilers are housed in a white metal box. The name “Prestige” is printed on the white front panel and on the outside of the cardboard packing box. (To identify an affected boiler, visit the firm’s “how to” document at www.triangletube.com.)
The reason for the recall is that flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers.
Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.
The firm has received one report of a death from carbon monoxide poisoning associated with the recalled boilers in 2016.
For further details, visit the recall pages on the US Consumer Product Safety Commission website: https://cpsc.gov/Recalls/2020/triangle-tube-recalls-to-repair-gas-boilers-due-to-risk-of-carbon-monoxide-hazard-one
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually.