UMC Promotes Joe Bray to Service Director to Strengthen Field Operations
Key Highlights
- Promotion focuses on improving service consistency and team alignment
- Leadership role emphasizes standardized processes and field execution
- Internal advancement reflects ongoing investment in team development
LYNNWOOD/SEATTLE, WA — UMC has promoted Joe Bray to Service Director, expanding his role to lead service operations with a focus on consistency, team alignment and execution.
Focus on Process Consistency and Field Execution
In his new role, Bray will work to align service operations, implement standardized processes and ensure teams have the resources needed to perform consistently in the field.
For contractors, this type of structure is critical to maintaining service quality across multiple crews, projects and customer demands.
“Joe brings the experience, insight, and leadership skills needed to step into this role and hit the ground running,” said Bryan Eppler, Vice President of Owner Direct Services. “We’re confident he will guide the team with clarity and focus, helping us execute our growth plans while continuing to build a high-performing, aligned service organization.”
Leadership Built Through Project and Account Roles
Bray began his career with UMC as a Project Engineer and moved through roles in project and account management, gaining experience in fast-paced and technically demanding environments.
His background includes work in research and development settings, where coordination, problem-solving and adaptability are key.
Balancing Technical Work with Team Development
With a mechanical engineering background, Bray brings technical experience along with a focus on team development and accountability.
His role will include building stronger internal alignment while supporting team members in meeting performance expectations across service operations.
“What excites me most about this role is the opportunity to build something, both in how the team operates and how we grow together,” said Joe. “I want to create alignment, consistency, and an environment where people have what they need to succeed and can take ownership of their work.”
Internal Promotion Supports Long-Term Growth Strategy
The promotion highlights UMC’s approach to developing leadership from within while strengthening operational structure as the business grows.
For service contractors, consistent leadership and clear processes are key to scaling operations without sacrificing performance.
To learn more about UMC, visit www.umci.com.