Kyle Fleming Photography
Long time legacies attended the 2022 'comeback' meeting, including Bob Macca, Charlie Wallace, Scott Zeigler and Roger Peugeot.

Welcome Back to the QSC Community

March 30, 2022
Having recently celebrated its 25th anniversary during Power Meeting 2022, QSC let everyone know that this vital member community is back and better than ever.

SARASOTA, FLA.— If you are going to meet up for the first time in person after a two-year hiatus, there is arguably no better place than Sarasota in the inviting Florida sunshine to do so. In fact, the last QSC Power Meeting was held in San Diego in 2020, right at the start of the COVID pandemic. “The QSC Community was rocked as so much of the activity that our members enjoy is not only our events, but our in-person coaching,” says Dave Chic, program director, QSC and CCA. “Our folks love to be together!”

From the Beginning

Quality Service Contractors (QSC) was formed by a group of passionate PHCC service and repair contractors. Each of them discovered that they had a desire to develop, implement, monitor and modify as needed, service and repair industry best practices. They put the roots of QSC together by collaborating with and learning from each other. Even though they may have been competitors, they did this all for the betterment of their stakeholders and the industry. From there, the QSC Community was born. “It is still going strong 25 years later supporting the service and repair industry and promoting our mission statement: ‘QSC provides a welcoming community that influences best practices, superior growth and profitability for trades contractors and industry partners,’” says Chic.

Power in Inclusivity, Motivation

As for the Power Meeting, this year’s event was treated as a huge celebration. The carefully constructed program offered something for everyone, and it worked. Titled, “Welcome Back to the QSC Community,” QSC members were happy to see each other, catch up and make new memories. Long time legacy players who had not attended for a while were sent invitations to attend, and they gladly accepted. Former QSC Executive Director Charlie Wallace and a host of others joined in on the activities and three days of fun—and business—in the sun. “We wanted to re-establish the welcoming and inclusive community concept of QSC so the program included something for everyone,” says Chic.

Keynote Josh Bleill talked openly and honestly about overcoming adversity. During a tour of duty in Iraq with the United States Marine Corps, Bleill was severely injured, resulting in the loss of both of his legs. He shared his vision and inspiration focusing on how we can all overcome the challenges that are a part of our everyday lives. 

The breakouts were must-attend sessions. The state of the industry’s current economic aspects was covered during Bernie Markstein’s “A Quick Look at the U.S. Economy” breakout session. Legislative topics and updates—broached by Mark Valentini, director of legislative affairs for PHCC—were also reviewed. Markstein, president and chief economist, Markstein Advisors, provided a snapshot of the PHC economy—living through the pandemic, employment recovery, housing starts, workforce challenges, supply chain issues, energy prices, construction overviews and global economic growth—in what has been one of the most challenging times in our lives. Valentini provided tips for how to stay informed about the goings on in the world, and the effect that will have on our everyday personal and business lives.

Piggybacking off those two major concerns, the QSC Power Meeting also focused on the importance of collaboration and how this can help people overcome life’s challenges. An additional breakout session, presented by Noelle Mykolenko, CEO, Trusted Advisor Associates, focused on re-establishing trust in the face of so much change. Mykolenko gave tips and direction to re-gaining the trust of those in our lives who, during trying times, found trust to have been strained, questioned or in some cases totally compromised.

Networking and More

But the Power Meeting wasn’t all business. QSC super-charged its networking and team-building activities by kicking off the event with a sand sculpting contest on the beach. Since the contest theme was “Under the Sea,” most participants created fish, mermaids or other sea creatures while the winning team sculpted a wrecked fighter plane. “The sand sculpting competition was a phenomenal collaborative experience and activities of this type will be done again in the future. Our attendees loved it,” says Chic.  Attendees also were awed by master illusionist Rod Robison and they enjoyed musical entertainment provided by the Prairie Surfers, a band comprised of QSC members during the event’s closing reception.

Speaking of the future, the QSC is working on plans to hold next year’s Power Meeting in Lexington, Ky.

The QSC Advantage

One of the most valuable benefits is that QSC invites prospective community members to take advantage of the QSC Coaching Challenge Business Evaluation—before they join. This very comprehensive, free review of the new member’s business, when completed, allows them to begin, should they decide to take advantage, with a pre-developed roadmap for business coaching success. This form is reviewed with a QSC Business Coach before the prospective member decides whether or not to join, giving them information needed to see if coaching will be a fit for them. 

The other biggest immediate benefit is access to thoughts, ideas, input and communications within the QSC Community. Via the QList, a discussion group specifically for QSC members, peer-to-peer communications are encouraged. Members often discuss new ideas, solutions, best practices and the latest news within the industry. Many great ideas are exchanged through use of this valuable member benefit mode of communication,” says Chic.

The only requirement for membership in the QSC Community is PHCC membership.  After joining PHCC at the local and/or state level, then becoming part of the PHCC membership, interested contractors may submit an application for QSC community membership.

For more information, contact Dave Chic at [email protected] or visit

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