Mr. Rooter Plumbing on National Hit Reality Show

Feb. 19, 2012
Mr. Rooter Plumbing will appear on CBS’s hit reality show “Undercover Boss” on Sunday, Jan. 22 at 8 p.m. ET/7 p.m. CT.

Mr. Rooter Plumbing will appear on CBS’s reality show “Undercover Boss” on Sunday, Jan. 22 at 8 p.m. ET/7 p.m. CT.
“Undercover Boss” viewers will get to see Mr. Rooter Plumbing and its sister companies Mr. Appliance, Mr. Electric and The Grounds Guys, as Dina Dwyer-Owens, CEO and chairwoman of their parent company The Dwyer Group, Inc., goes undercover.
“This episode ranks among the most powerful and moving episodes of ‘Undercover Boss’,” said Chris Carlson, executive producer for “Undercover Boss”.
In its third season, the two-time Emmy nominated show continues the quest to enable some of the world’s most successful company leaders to embark on grassroots journeys within their own organizations.
Dwyer-Owens talks about the company’s Code of Values and its themes of Respect, Integrity, Customer Focus and Having Fun in the Process. These values are lived out from the corporate office to the front line of service professionals across North America. 
“Having a business that is customer-centered and professional is important to us, and it’s exciting for the world to see that,” said Mary Kennedy Thompson, president of Mr. Rooter LLC. “Be sure to tune in to ‘Undercover Boss’ on January 22 to see Mr. Rooter Plumbing in action!”
For those who aren’t familiar with Mr. Rooter Plumbing, its technicians put covers over their shoes when inside homes and businesses to protect and respect a customer’s property. They also give customers the price before work is done to ensure there are no surprises about the cost of service.
Established in 1970, Mr. Rooter is an all-franchised, full-service plumbing and drain cleaning company with approximately 300 franchises worldwide. Recognized by Entrepreneur magazine among its “Franchise 500” and Franchise Times Top 200, Mr. Rooter franchisees provide services to both residential and commercial customers. Mr. Rooter began franchising in 1974 and is a subsidiary of The Dwyer Group, Inc. For more information or to find the location nearest you, please visit the company Web site at   

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