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    1. Management
    2. Best Practices

    EGIA’s Cracking the Code Weekly Show: The Value of Saying ‘OK’

    March 1, 2019
    Know when it's time to get out the price list, and when it's time to listen and say, 'OK.'

    Bundling IAQ products together is a powerful way to solve your customer's problems while your techs are already in the home for a service maintenance call. But make sure you know when to get out the price list, and when to just listen to the client and simply say "OK."

    Www Contractormag Com Sites Contractormag com Files Link Weldon Long Mar1

    This week, New York Times bestselling author Weldon Long once again welcomes IAQ authority Steve Mores to continue the discussion on driving revenue during planned maintenance. Plus, our "Ask the Experts" panel takes on a tricky question on managing a tech who's great at everything -- except his paperwork.

    All that and more, on this week's episode of Cracking the Code! Watch now at EGIA.org/CBS-Show before it enters the EGIA members-only archive on March 8.

    About the Author

    Weldon Long | New York Times Best Selling Author & Creator of the HVAC Sales Academy

    Weldon Long is the NY Times Bestselling Author of The Power of Consistency and one of the nations leading experts on building profitable contracting companies. His clients include Direct Energy, Clockwork Home Services, FedEx, Dex Media, Carrier/Bryant Corporations, Goodman Manufacturing, Rheem/Ruud and many of the best service contractors in the nation. Dr. Stephen R. Covey, Tom Hopkins, Tony Robbins and the Napoleon Hill Foundation have endorsed his work and books. Learn more at www.HVACSalesAcademy.com or www.WeldonLong.com.

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