By Ed Williams
All the software platforms your contracting company works on can get tiresome, complex, and ineffective. Decentralized management of these platforms involves potential problems stemming from how these platforms "talk" and connect.
These issues include:
● Expensive delays due to a manual data entry process.
● Missing out on time-sensitive business insights leads to limited adaptability.
● Higher risks of inaccuracies across workflows.
● Reduced level of customer service for workers in the field.
This is where API (which stands for Application Programming Interfaces) integrations come into play. It connects applications with software that helps with data exchange, making it easy for your staff to stay ahead of their everyday tasks and workflows. These integrations work for your business by enabling you to streamline operations, compelling a better ROI from improved effectiveness and efficiency. Here are seven ways API integration can help your business.
1. Advancing Automation
Handling all your third-party platforms from one place means fewer administrative tasks. It also means that you typically get more data from more areas much faster than moving from platform to platform. The trade-off is a small risk of maybe missing out on wisdom or knowledge that could profit or harm your company. This automation decreases the time spent gathering data and empowers you to make more intelligent and convenient decisions.
2. Choose from a Range of Options
You can integrate with a broad range of solutions such as the following:
● Order history and records for proof of service, quality control, and checklist validation.
● Client and user list integrations keep clear information on all users concerned with your business.
● GPS works for employees in the assets, field, and fleet vehicles to hold your workforce responsible and efficient.
● Data from digital forms make data processing more leisurely and integrated with alternative software for more compact storage.
● Integrations with ProjectPro for accounting and payroll systems can help you streamline processes and stay consistent in the market.
3. Improved Customer Service
Wisdom is power when marketing a product or service and establishing customer loyalty. Integrations help your organization gain insight into your consumers on a macro-level. API integrations make it more seamless than ever to get the most out of your data across technology platforms and determine how/where you can provide customer excellence and gain a competitive edge.
4. Gain Better Insights
The digitization of your workforce management expands into several areas of optimization, such as acquiring more profound insights into your business. With API integrations through an intelligent platform, you can quickly determine inefficiencies in your business and access the information you need whenever you wish to.
5. Manage Payroll Smartly
Are you using a reliable team for managing payroll or using the software? It's an essential part of a larger workforce management plan. This includes weekly payments and benefits, including extra incentives you offer your employees.
Several tasks originate from payroll, including:
- Examining labor costs
- Tracking timesheets
- Offering employee incentives
- Paid time off (PTO) tracking
Moreover, you also need to process paychecks for improving payroll for your construction business. This is an excellent way to boost employee performance and morale.
6. Improve Team Performance
Reviewing the performance of your construction employees can be time-consuming. It is crucial for measuring team productivity, performance, and overall satisfaction. It is also beneficial for measuring customer satisfaction based on team member performance.Handling team performance includes:
- Measuring employee productivity
- Tracking employee experience
- Meeting client satisfaction
Every team has a unique way of handling team performance, though performing quarterly reviews is one prevalent way to achieve these results.
7. Resource Maximization
With enhanced productivity and improved communication and tracking, you’ll be able to maximize resource utilization. This will raise the amount of work you can create, but it will also lower labor costs.
Resources can be anything from a genuine product to something intangible like time—both of which are valuable and shouldn’t be wasted.
Ed Williams is the Senior Team Lead at ProjectPro, an integrated construction accounting software platform. Williams is a Microsoft Dynamics expert who is focused on successful implementations. To learn more about ProjectPro and how it can help your company stand out in the market schedule a demo today.