EGIA Weekly Show: Diagnosing Problems and Recommending Solutions
Effective sales is about high service, never about high pressure.
In part seven of our continuing summer training, Weldon Long outlines a solutions-driven sales approach to help your technicians prioritize the needs of your customers.
Plus, our team of experts offers valuable sales strategies that will help your CSR's and salespeople achieve next-level results.
All that and more on this week's Cracking the Code! Watch now at EGIA.org/CBS-Show before it hits the members-only vault on July 19.
About the Author
Weldon Long
New York Times Best Selling Author & Creator of the HVAC Sales Academy
Weldon Long is the NY Times Bestselling Author of The Power of Consistency and one of the nations leading experts on building profitable contracting companies. His clients include Direct Energy, Clockwork Home Services, FedEx, Dex Media, Carrier/Bryant Corporations, Goodman Manufacturing, Rheem/Ruud and many of the best service contractors in the nation. Dr. Stephen R. Covey, Tom Hopkins, Tony Robbins and the Napoleon Hill Foundation have endorsed his work and books. Learn more at www.HVACSalesAcademy.com or www.WeldonLong.com.
Brigham Dickinson
President
Brigham Dickinson is president and founder of Power Selling Pros, a coaching and training firm dedicated to teaching call handling teams to wow more customers. Brigham started Power Selling Pros when he saw that call handlers needed assistance consistently convert calls to bookings. As a result, Brigham answered the need by creating the Pattern for Excellence, a sequence of principles that guides call handlers through all stages of a call, from greeting to closure. In 2009, Power Selling Pros trained six call handlers — now they’re up to 450, from more than 100 companies around the globe.