I've wandered off the subject of growing your company lately so would like to get back on track. If you've been following the trend of my articles, you'll have started a process of growth and better profits. Again, I'm not necessarily talking about adding employees, but changing your business practices so the internal structures and systems are growing.
You Need a Checklist for Everything!
After building each checklist they're good for life, good for training, and good for managing employees. The most eye-opening should be that tasks never done before can be done perfectly following a checklist. Journeymen would be responsible for callbacks if they thought they were too experienced to follow checklists.