After serving customers in the Florida Panhandle for nearly 40 years, Roussos Air Conditioning (Roussos) is joining Hiller Plumbing, Heating, Cooling & Electrical (Hiller), the region’s premier provider of plumbing, HVAC, and electrical service and repair. With this merger, Hiller will begin serving clients in its seventh state, Florida, with the former Roussos headquarters operating as its 15th location.
Reputation for Excellence
Since its inception in 1983, Roussos has earned the trust of homeowners from Lynn Haven, Panama City Beach, Rosemary Beach, Seaside, and the surrounding areas, providing prompt service and high-quality cooling replacements, maintenance, and repair. Their reputation for excellence and a commitment to providing an exemplary customer experience has grown the business into one of the Florida Panhandle’s most popular HVAC providers. For Patrick Boykin and Robert Wilson, Roussos’ co-owners, ensuring that their clients continued to receive best-in-class care was paramount.
Mr. Pat Boykin, who will remain an integral member of the Hiller team in Panama City Beach, remarked, “We are honored to have continued George Roussos’ mission to provide top-tier HVAC service to Northwest Florida for 39 years. This community has shown us so much support, and ensuring that our loyal customers continue to receive superior service was very important to us. I am so excited to be joining the Hiller family”, he continued, “Because I am confident that our clients and team members will be well taken care of in the future.”
Commitment to Care
Like Roussos, Hiller has been providing essential comfort solutions to clients for over 30 years, earning consumer loyalty through a commitment to care, integrity, exceptional service, and expert technical work. Former Roussos customers can expect the same quality work and standard of care from Hiller for years to come.
“My family and I have enjoyed visiting the Florida Panhandle for years and we are very excited to become members of this wonderful community”, remarked Jimmy Hiller, Founder and Chief Executive Officer at Hiller Plumbing, Heating, Cooling & Electrical. “Roussos leaves a legacy of high-quality work and superior service throughout Northwest Florida”, he continued, “And we are looking forward to continuing this standard of care for clients in this area moving forward.”
Hiller, launched in 1990 by Jimmy Hiller himself, began with a single truck and a commitment to core values which remain threaded throughout operations to this day; professionalism, caring, honesty, and a 100% satisfaction guarantee of “Happy You’ll Be or the Service is Free!”. Over the past three decades, Hiller has grown exponentially as a result of the community’s support. The business now includes over 500 “Happy Face” trucks and 700 associates across 15 locations, serving homes in 7 states throughout the southeast. As a result, clients can expect key benefits and offerings, like industry-leading training and education, 24/7 emergency services, instant online appointment booking, and real-time technician tracking. Families in Northwest Florida can enjoy these benefits, and the same exceptional customer experience, from Hiller moving forward.