NTI Brand Boilers Recalled Due to Fire and Carbon Monoxide Hazards
The Consumer Products Safety Commission has issued a recall of NTI brand residential gas boilers. The official recall date is June 05, 2025.
The boiler door can fail to seal properly due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.
Specifics
This recall involves NTI-brand TRX Series II residential wall-mounted gas boilers with model numbers TRX150, TRX199 and TRX199C. The boilers are gray in color and measure about 20 inches wide and 34 inches high. The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler.
About 323 units were sold in the US, with another 459 sold in Canada from September 2024 through February 2025.
Remedy
Consumers should immediately stop using the recalled boilers and contact NTI Boilers to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
Consumers should contact NTI Boilers toll-free at 800/688-2575 from 7 a.m. to 8 p.m. ET Monday through Friday, email at [email protected], or go online to www.ntiboilers.com/trx-safety-recall or www.ntiboilers.com and click on “Urgent Recall” at the top of the page for more information.
Visit the CPSC website at www.cpsc.gov/commissioners to search for statements related to this or other topics.