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Customer relations is gold standard

Customer relations is gold standard

A bad performance that goes uncorrected, or not apologized for properly, can taint your brand In today’s digital environment, a customer is more apt to put a bad review on Yelp! or some other social feedback website than not Doing the right thing each time, every time, should be your goal If the customer is satisfied and happy, suggest they leave a favorable comment on your website

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TAGS: Management
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