The request was relatively straight-forward as they wanted an older model, power-vented, gas-fired water heater moved from the front of their garage to the rear so they didn’t need to worry about accidentally hitting the tank as vehicles entered or left. There was a recirculation loop with a B&G 100 with bronze volute. The old model had not been installed with its burner 18” off the floor, as is required per codes and that became part of the conversation. The existing gas line
Listen to sell
If you really want to amp-up sales, practice listening: it really is that simple, but that’s only the largest piece of the puzzle.