Your reputation makes or breaks your business iStock/Thinkstock

Your reputation makes or breaks your business

Are homeowners becoming more demanding? Not really, but they now have lots of venues for venting their frustrations We were alerted to a complaint on Angie’s List (AL), which turned out to be completely false You’ve no doubt read reviews where the contractor responded, which is certainly warranted providing you can do so politely and peacefully

Your business will thrive or perish by its reputation. Slow to build and oh so easy to quickly demolish, your reputation is too important to ignore. ABC’s Nightline TV show ran an episode on shoddy builders the other night. For you who have worked new residential construction, nothing they highlighted was anything you haven’t seen first-hand. Corners not just shaved or cut, but eliminated altogether. Simple things, like deliberately skipping the 2x4’s in corners of stud

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TAGS: Plumbing
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