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Management
Industry Perspectives
Tom Rusin
Tom Rusin is CEO at HomeServe North America. He is passionate about delivering a great customer experience, and making every interaction an opportunity to build trust and deliver...
Dec. 11, 2025
Management
PHCC Launches Visionary Peer Groups to Help Contractors Build Stronger, Smarter Businesses
Dec. 10, 2025
ID 258269314 © Yuri Arcurs | Dreamstime.com
Best Practices
7 Ways AI Can Streamline Plumbing Business Operations in 2026
Dec. 9, 2025
Best Practices
Scott Downes
Dec. 9, 2025
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Best Practices
Your Best Technician Just Quit - Here's What It Actually Costs You
Dec. 9, 2025
Best Practices
Curtis Forbes
Dec. 9, 2025
ID 188706520 © BiancoBlue | Dreamstime.com
Best Practices
AI or Human CSR? Focus on the Customer Experience
Dec. 9, 2025
ID 255670084 © Forkosmos | Dreamstime.com
Best Practices
Artificial Intelligence in Construction: The Foundation Contractors Must Build Before Technology Can Deliver
Dec. 8, 2025
Best Practices
Michael Kanaby
Dec. 8, 2025
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